You have the right to register a complaint with UP RERA (Uttar Pradesh Real Estate Regulatory Authority) if you are unhappy with the services provided by a builder, agent, or promoter and think they have not followed the rules outlined in the RERA Act. To start the complaint procedure, take the following actions:
Go to the UP RERA official website and sign into your account.
Step 1: Go to the UP RERA website and log in.
Select the ‘Complaints’ tab from the menu bar at the top.
Step 2: Go to the section on complaints
To begin the complaint filing procedure, select “Register Complaint.”
Step 3 is to file a complaint.
Use your email address or an OTP to register if you’re a new user. Enter your information, such as your password, address, and name.
Step 4: Register or Sign in
Enter personal information, the kind of complaint, responder details, and other pertinent information after logging in.
Step 5: Give the Required Details
In order to file a complaint, you must pay ₹ 1,000. Cover the cost.
Step 6: Pay Complaint Fee Payment
A distinct complaint number will be generated by the authority following a successful payment. You will be using this number to monitor the progress of your complaint, so keep it secure.
Step 7: Obtain Complaint Number