{"id":9182,"date":"2024-02-23T17:44:51","date_gmt":"2024-02-23T12:14:51","guid":{"rendered":"https:\/\/www.omaxe.com\/blog\/?post_type=web-story&#038;p=9182"},"modified":"2024-02-23T17:44:53","modified_gmt":"2024-02-23T12:14:53","slug":"how-to-file-a-complaint-on-up-rera","status":"publish","type":"web-story","link":"https:\/\/www.omaxe.com\/blog\/web-stories\/how-to-file-a-complaint-on-up-rera\/","title":{"rendered":"How to File a Complaint on UP RERA?"},"content":{"rendered":"<p><html amp=\"\" lang=\"en\"><head><meta charSet=\"utf-8\"\/><meta name=\"viewport\" content=\"width=device-width,minimum-scale=1,initial-scale=1\"\/><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0.js\"><\/script><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0\/amp-story-1.0.js\" custom-element=\"amp-story\"><\/script><link href=\"https:\/\/fonts.googleapis.com\/css2?display=swap&amp;family=Roboto%3Awght%40400%3B700\" rel=\"stylesheet\"\/><link 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poster-portrait-src=\"https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2017\/11\/cropped-Penalties-under-RERA-across-different-states.png\"><amp-story-page id=\"98a09284-95ad-4a80-8b97-4c7211e3c9bd\" auto-advance-after=\"7s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#21211f\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-6bf83ae1-f13f-4536-bb77-12e19e66e2e7\">\n<div style=\"position:absolute;width:133.38544%;height:100%;left:-16.69272%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1.png\" alt=\"What is the RERA Act?\" srcSet=\"https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1.png 640w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-470x626.png 470w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-370x493.png 370w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-225x300.png 225w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-150x200.png 150w\" sizes=\"(min-width: 1024px) 60vh, 133vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:-7.03883%;top:73.94822%;width:114.07767%;height:16.34304%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-a8beb092-2fa5-41f1-aca3-c840476cc369\">\n<div class=\"fill\" style=\"background-color:rgba(216,21,11,0.8);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:4.12621%;top:76.86084%;width:107.28155%;height:10.67961%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.4524886877828055% 0.4524886877828055% 0.4524886877828055% 0.4524886877828055% \/ 3.0303030303030303% 3.0303030303030303% 3.0303030303030303% 3.0303030303030303%\" id=\"el-c637e6e5-5510-493d-bb98-4a82045e318e\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.08908371040723997% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.453074em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #fff\">How to File a Complaint on UP RERA?<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"42e7a6c3-7785-405b-a42c-018e75ae5b98\" auto-advance-after=\"7s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-03b66345-0c5c-4be0-86a2-36ea78bd144d\",\"keyframes\":{\"transform\":[\"translate3d(-103.36788%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-f0ed59e8-2c1e-4da4-98ae-5972714a2634\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-8f211683-9cd4-493e-ad80-c21596dc87e7\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#21211f\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-e1dc6e31-741c-4d8c-ad54-3151e4986e5f\">\n<div style=\"position:absolute;width:133.38544%;height:100%;left:-16.69272%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1.png\" alt=\"What is the RERA Act?\" srcSet=\"https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1.png 640w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-470x626.png 470w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-370x493.png 370w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-225x300.png 225w,https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2023\/12\/cropped-What-is-RERA-ACT-2016-2-1-150x200.png 150w\" sizes=\"(min-width: 1024px) 60vh, 133vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:-3.39806%;top:46.44013%;width:118.68932%;height:39.64401%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-a5ca3089-ade1-4957-b265-38fba4370b15\">\n<div class=\"fill\" style=\"background-color:rgba(230,30,37,0.7);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.15534%;top:50%;width:93.68932%;height:30.90615%;opacity:1\">\n<div id=\"anim-03b66345-0c5c-4be0-86a2-36ea78bd144d\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-103.36788%, 0px, 0)\">\n<div id=\"anim-f0ed59e8-2c1e-4da4-98ae-5972714a2634\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-8f211683-9cd4-493e-ad80-c21596dc87e7\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 1.0471204188481675% 1.0471204188481675% 1.0471204188481675% 1.0471204188481675%\" id=\"el-ffcff92a-1ec4-46d2-b010-ed1c9766f0eb\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">You have the right to register a complaint with UP RERA (Uttar Pradesh Real Estate Regulatory Authority) if you are unhappy with the services provided by a builder, agent, or promoter and think they have not followed the rules outlined in the RERA Act.<\/span><span style=\"color: #fff\"> To start the complaint procedure, take the following actions:<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"e5a686b8-035f-49ed-bf62-b09fae0d9924\" auto-advance-after=\"7s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script 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1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-0d8763ca-02b5-45fa-b267-cbd967bfe368\",\"keyframes\":{\"transform\":[\"translate3d(-103.36788%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-658d5b22-f1e1-41f9-85b9-abb1acf285ef\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script 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3508w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=2339&amp;h=1559&amp;fit=max 2339w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=1169&amp;h=779&amp;fit=max 1169w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=340&amp;h=227&amp;fit=max 340w\" sizes=\"(min-width: 1024px) 120vh, 267vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:-9.95146%;top:47.08738%;width:118.68932%;height:66.66667%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-7201c42b-5200-4708-96da-8fc4215ad75b\">\n<div class=\"fill\" style=\"background-color:rgba(230,30,37,0.7);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.6699%;top:63.91586%;width:93.68932%;height:7.60518%;opacity:1\">\n<div id=\"anim-6f720515-260c-4e78-bd89-fe9e3a4997c2\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-102.84974%, 0px, 0)\">\n<div id=\"anim-0b6afcf0-3c3f-4a0f-8d74-1a74bba84a95\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-d98a6db8-9ef5-4ea1-bc95-ebfcfd459416\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-716b5db0-c1fa-4532-9d81-40edfc8a01c3\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">Go to the UP RERA official website and sign into your account.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.91262%;top:52.42718%;width:71.35922%;height:9.06149%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-426dacd4-376d-4598-9610-f20c58681b2a\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:6.5534%;top:53.39806%;width:67.71845%;height:7.60518%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7168458781362007% 0.7168458781362007% 0.7168458781362007% 0.7168458781362007% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-41836578-ad9f-4ac3-bd67-7ce572f9fadd\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10080645161290322% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700\">Step 1: Go to the UP RERA website and log in<\/span>.<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.15534%;top:92.39482%;width:93.68932%;height:7.60518%;opacity:1\">\n<div id=\"anim-0d8763ca-02b5-45fa-b267-cbd967bfe368\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-103.36788%, 0px, 0)\">\n<div id=\"anim-658d5b22-f1e1-41f9-85b9-abb1acf285ef\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-86a9e3fc-c8bb-4b7c-b5b3-09fe5b0caaac\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-793ee0c4-71a1-4a24-9c51-43240f7ade9d\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">Select the \u2018Complaints\u2019 tab from the menu bar at the top.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.39806%;top:80.90615%;width:71.35922%;height:9.06149%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-84ed8e3d-dea7-4038-94da-e19d5077c286\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:7.03883%;top:81.87702%;width:67.71845%;height:7.60518%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7168458781362007% 0.7168458781362007% 0.7168458781362007% 0.7168458781362007% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-4f9f8d14-2861-41a1-b650-b348716a0ef9\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10080645161290322% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700\">Step 2: Go to the section on complaints<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"7d68beba-b225-4912-8dd1-24aa32809298\" auto-advance-after=\"7s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-2b436455-ed8b-488e-aaab-4a656d0ab450\",\"keyframes\":{\"transform\":[\"translate3d(-102.84974%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-8d8443fb-bb7a-4bc8-8e62-b8188fa269dc\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-45cd9f25-aa0d-4de4-a3e0-f12b05479f8c\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-33236808-1d93-48ba-a6bd-fd6b40d4bb44\",\"keyframes\":{\"transform\":[\"translate3d(-103.36788%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-5fa3694f-725e-488a-ad24-f7134d740ab7\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-38754d2c-a340-4967-91a6-3bb1077f53e2\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#f3f3f3\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-763026d2-14eb-436b-a54e-c25063a9d228\">\n<div style=\"position:absolute;width:266.64387%;height:100%;left:-83.32194%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=5848&amp;h=3899&amp;fit=max\" alt=\"MacBook Pro on table beside white iMac and Magic Mouse\" srcSet=\"https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=5848&amp;h=3899&amp;fit=max 5848w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=4678&amp;h=3119&amp;fit=max 4678w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=3508&amp;h=2339&amp;fit=max 3508w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=2339&amp;h=1559&amp;fit=max 2339w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=1169&amp;h=779&amp;fit=max 1169w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=340&amp;h=227&amp;fit=max 340w\" sizes=\"(min-width: 1024px) 120vh, 267vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:-9.95146%;top:47.08738%;width:118.68932%;height:66.66667%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-25a6f0c6-3594-4cac-b1ac-cdd048708dfa\">\n<div class=\"fill\" style=\"background-color:rgba(230,30,37,0.7);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.6699%;top:63.91586%;width:93.68932%;height:7.60518%;opacity:1\">\n<div id=\"anim-2b436455-ed8b-488e-aaab-4a656d0ab450\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-102.84974%, 0px, 0)\">\n<div id=\"anim-8d8443fb-bb7a-4bc8-8e62-b8188fa269dc\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-45cd9f25-aa0d-4de4-a3e0-f12b05479f8c\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-8f145646-ba57-461c-ae6d-d77440893c69\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">To begin the complaint filing procedure, select \u201cRegister Complaint.\u201d<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.91262%;top:52.42718%;width:71.35922%;height:9.06149%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-c1d35c3c-f04c-4d98-9d73-646da720e116\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:6.5534%;top:55.01618%;width:67.71845%;height:3.72168%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7168458781362007% 0.7168458781362007% 0.7168458781362007% 0.7168458781362007% \/ 8.695652173913043% 8.695652173913043% 8.695652173913043% 8.695652173913043%\" id=\"el-f072a534-1655-4623-a01e-74fec883e152\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10080645161290322% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700\">Step 3 is to file a complaint.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.15534%;top:89.15858%;width:93.68932%;height:15.21036%;opacity:1\">\n<div id=\"anim-33236808-1d93-48ba-a6bd-fd6b40d4bb44\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-103.36788%, 0px, 0)\">\n<div id=\"anim-5fa3694f-725e-488a-ad24-f7134d740ab7\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-38754d2c-a340-4967-91a6-3bb1077f53e2\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 2.127659574468085% 2.127659574468085% 2.127659574468085% 2.127659574468085%\" id=\"el-30658f9d-bbcb-4fc4-b6ca-524c65998e2b\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">Use your email address or an OTP to register if you\u2019re a new user. Enter your information, such as your password, address, and name.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.39806%;top:77.6699%;width:71.35922%;height:9.06149%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-19f5d68e-4e1c-4844-b8f0-2152c61399cb\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:7.03883%;top:80.2589%;width:67.71845%;height:3.72168%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7168458781362007% 0.7168458781362007% 0.7168458781362007% 0.7168458781362007% \/ 8.695652173913043% 8.695652173913043% 8.695652173913043% 8.695652173913043%\" id=\"el-b48eb10e-7f5d-4bbf-b1cd-138ca4ea708f\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10080645161290322% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700\">Step 4: Register or Sign in<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"3e28ac5c-5085-4733-9778-72c99f46ac27\" auto-advance-after=\"7s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-f11f4e60-fc77-4d03-b8c9-ba271a9d321d\",\"keyframes\":{\"transform\":[\"translate3d(-102.84974%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-57bdc2bf-2c2b-4f89-8e37-9151556f0f43\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-a268a642-0639-47d1-9d30-084423b8a36f\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-e0b84b65-3627-4930-a751-869949635304\",\"keyframes\":{\"transform\":[\"translate3d(-103.36788%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-40a98a95-7e54-48c4-9e4d-9c768c171087\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-9c3b92c6-bef1-4456-9cac-e12c866b95f6\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#f3f3f3\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-0f255061-cf0e-4d29-821a-d2c05f35c9fc\">\n<div style=\"position:absolute;width:266.64387%;height:100%;left:-83.32194%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=5848&amp;h=3899&amp;fit=max\" alt=\"MacBook Pro on table beside white iMac and Magic Mouse\" srcSet=\"https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=5848&amp;h=3899&amp;fit=max 5848w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=4678&amp;h=3119&amp;fit=max 4678w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=3508&amp;h=2339&amp;fit=max 3508w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=2339&amp;h=1559&amp;fit=max 2339w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=1169&amp;h=779&amp;fit=max 1169w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=340&amp;h=227&amp;fit=max 340w\" sizes=\"(min-width: 1024px) 120vh, 267vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:-9.95146%;top:47.08738%;width:118.68932%;height:66.66667%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-aa56cbc0-c9b1-4798-963f-a3b916f94bb6\">\n<div class=\"fill\" style=\"background-color:rgba(230,30,37,0.7);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.6699%;top:63.91586%;width:93.68932%;height:11.32686%;opacity:1\">\n<div id=\"anim-f11f4e60-fc77-4d03-b8c9-ba271a9d321d\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-102.84974%, 0px, 0)\">\n<div id=\"anim-57bdc2bf-2c2b-4f89-8e37-9151556f0f43\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-a268a642-0639-47d1-9d30-084423b8a36f\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 2.857142857142857% 2.857142857142857% 2.857142857142857% 2.857142857142857%\" id=\"el-67bd177b-7233-419b-a26d-9fc3a68e4512\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">Enter personal information, the kind of complaint, responder details, and other pertinent information after logging in.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.91262%;top:52.42718%;width:71.35922%;height:9.06149%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-11b34f6a-685d-4335-b86e-4deb84fc20f0\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:6.5534%;top:53.39806%;width:67.71845%;height:7.60518%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7168458781362007% 0.7168458781362007% 0.7168458781362007% 0.7168458781362007% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-50a5a3f1-c8f9-4b5c-b931-7ac7106211c7\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10080645161290322% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700\">Step 5: Give the Required Details<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.15534%;top:89.15858%;width:93.68932%;height:7.60518%;opacity:1\">\n<div id=\"anim-e0b84b65-3627-4930-a751-869949635304\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-103.36788%, 0px, 0)\">\n<div id=\"anim-40a98a95-7e54-48c4-9e4d-9c768c171087\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-9c3b92c6-bef1-4456-9cac-e12c866b95f6\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-125735be-9589-4edf-b84d-5478bea7f406\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">In order to file a complaint, you must pay \u20b9 1,000. Cover the cost.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.39806%;top:77.6699%;width:71.35922%;height:9.06149%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-58be567c-1f19-45ee-bdfb-cf3857f13a10\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:7.03883%;top:78.64078%;width:67.71845%;height:7.60518%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7168458781362007% 0.7168458781362007% 0.7168458781362007% 0.7168458781362007% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-4ed72d2c-c085-4956-8c23-02b9028d2af2\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10080645161290322% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700\">Step 6: Pay Complaint Fee Payment<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"d14dc8d1-dc2b-42f6-bac5-c8552431b3c0\" auto-advance-after=\"7s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-9e69444f-7938-4c80-8427-6362a2b70af7\",\"keyframes\":{\"transform\":[\"translate3d(103.88601%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-82a7d335-f1ef-4c4f-a57c-e207647e5569\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-3468ac71-75b5-4deb-8c27-5b91bece188a\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":600,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#f3f3f3\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-23b9fb7a-0141-44af-90e5-9a75b9352d75\">\n<div style=\"position:absolute;width:266.64387%;height:100%;left:-83.32194%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=5848&amp;h=3899&amp;fit=max\" alt=\"MacBook Pro on table beside white iMac and Magic Mouse\" srcSet=\"https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=5848&amp;h=3899&amp;fit=max 5848w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=4678&amp;h=3119&amp;fit=max 4678w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=3508&amp;h=2339&amp;fit=max 3508w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=2339&amp;h=1559&amp;fit=max 2339w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=1169&amp;h=779&amp;fit=max 1169w,https:\/\/images.unsplash.com\/photo-1499951360447-b19be8fe80f5?ixid=M3wxMzcxOTN8MHwxfHNlYXJjaHw1MXx8Z292JTIwb2ZmaWNpYWwlMjB3ZWJzaXRlfGVufDB8fHx8MTcwODY4OTk0OHww&amp;ixlib=rb-4.0.3&amp;fm=jpg&amp;w=340&amp;h=227&amp;fit=max 340w\" sizes=\"(min-width: 1024px) 120vh, 267vw\" disable-inline-width=\"true\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:-8.73786%;top:55.98706%;width:118.68932%;height:55.17799%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-7f120ecc-6ad5-4197-a6bd-22b033b32f11\">\n<div class=\"fill\" style=\"background-color:rgba(230,30,37,0.7);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.6699%;top:72.00647%;width:93.68932%;height:19.09385%;opacity:1\">\n<div id=\"anim-9e69444f-7938-4c80-8427-6362a2b70af7\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(103.88601%, 0px, 0)\">\n<div id=\"anim-82a7d335-f1ef-4c4f-a57c-e207647e5569\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-3468ac71-75b5-4deb-8c27-5b91bece188a\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.5181347150259068% 0.5181347150259068% 0.5181347150259068% 0.5181347150259068% \/ 1.694915254237288% 1.694915254237288% 1.694915254237288% 1.694915254237288%\" id=\"el-0bce9f3b-1c72-4278-a018-dd80f180dc59\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.04695595854922243% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.19;text-align:left;padding:0;color:#000000\"><span><span style=\"color: #fff\">A distinct complaint number will be generated by the authority following a successful payment. You will be using this number to monitor the progress of your complaint, so keep it secure.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:2.91262%;top:60.5178%;width:79.12621%;height:9.06149%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-8b69b581-60eb-44eb-b864-c11acbec7698\">\n<div class=\"fill\" style=\"background-color:#fff;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:8.49515%;top:61.16505%;width:69.90291%;height:7.60518%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6944444444444444% 0.6944444444444444% 0.6944444444444444% 0.6944444444444444% \/ 4.25531914893617% 4.25531914893617% 4.25531914893617% 4.25531914893617%\" id=\"el-85597a8b-7ed2-4a85-af2d-63030bfa023c\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.09765625% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.323625em;line-height:1.2;text-align:left;padding:0;color:#000000\"><span><span style=\"font-weight: 700\">Step 7: Obtain Complaint Number<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-page-outlink layout=\"nodisplay\" cta-image=\"https:\/\/www.omaxe.com\/blog\/wp-content\/uploads\/2024\/02\/Understanding-UP-RERA-A-Guide-for-Homebuyers.jpg\"><a href=\"https:\/\/www.omaxe.com\/blog\/up-rera-a-guide-for-homebuyers\/\" rel=\"\">Read Out for more<\/a><\/amp-story-page-outlink><\/amp-story-page><amp-story-page id=\"f15bb3b9-26d3-4258-be45-c084dff17ea9\" auto-advance-after=\"7s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script 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style=\"position:absolute;pointer-events:none;left:-11.65049%;top:100.64725%;width:113.83495%;height:6.79612%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-621d352d-2e3c-4e2c-b474-29d9363dd915\">\n<div class=\"fill\" style=\"background-color:#022956;will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:26.94175%;top:101.45631%;width:69.66019%;height:4.20712%;opacity:1\">\n<div id=\"anim-ebe170c8-38d7-4371-908c-05e0baa98a05\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6968641114982579% 0.6968641114982579% 0.6968641114982579% 0.6968641114982579% \/ 7.6923076923076925% 7.6923076923076925% 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are unhappy with the services provided by a builder, agent, or promoter.<\/p>\n","protected":false},"author":2,"featured_media":9183,"template":"","meta":{"web_stories_products":[],"web_stories_publisher_logo":4758,"web_stories_poster":[]},"web_story_category":[],"web_story_tag":[],"wbAuthor":{"name":"Omaxe Limited","link":"https:\/\/www.omaxe.com\/blog\/author\/apwebworld\/"},"wbDate":"Feb 23, 2024","wbCategories":{"space":"","coma":""},"wbComment":0,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.0 (Yoast SEO v20.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to File a Complaint on UP RERA? - Omaxe Blog<\/title>\n<meta name=\"description\" content=\"You have the right to register a complaint with UP RERA (Uttar Pradesh Real Estate Regulatory Authority) if you are unhappy with the services provided by a builder, agent, or promoter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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